Red Orchid Spa invites you to come in and experience the lost art of personal touch! We believe in customer service one on one. We are a cozy personal spa, family owned and ran! Our therapist are educated in their field and go through classes to keep up on the latest trends and leading treatment.
What is your cancellation policy?
Please allow at least 24 hours notice to cancel any scheduled treatment and 48 hours for packages or group functions. A 50% cancellation fee will be charged in the absence of sufficient notice. A no show or cancellation made less than 4 hours of the appointment will be charged 100% of the service. Our cancellation policy also applies to same day bookings.
Should I tip?
Yes, if you are happy with the services you receive.
What time should I arrive for my spa services?
We ask that you arrive at least 15 minutes prior to the start time of your first scheduled service. This will allow you time to check in at the desk, change into your robe and relax in our relaxation room.
What if I'm late?
Arriving late will limit the time for your treatment, lessening its effectiveness and your enjoyment. As your service was reserved at a specific time, your treatment will end at its set time so that the next guest is not inconvenienced and the full treatment price will apply.
What should I bring?
We will provide you with a robe to wear during your appointment. We also have lockers for you to leave your personal belongings. Because we cannot be responsible for lost or damaged items, we request that you do not bring any valuables.
What should I wear?
We will provide you with a robe to wear. During your service, you will be professionally draped at all times. You are not obliged to wear anything under your robe or during your service. Some guests prefer to leave their undergarments on or wear a bathing suit during massage services. Please feel free to do what feels most comfortable to you.
What amenities are available?
Robes, mens and ladies locker rooms, bathroom, slippers, water and snacks.
Should I shave before my services?
We recommend allowing several hours between shaving and receiving any service that involves an exfoliation (body services, scrubs, gentlemen's facial) to decrease the risk of skin irritation or discomfort.
If I'm pregnant, what services can I receive?
Expectant guests may receive any nail, hair or makeup services, and facial services that do not include a peel. We recommend that you check with you physician before booking any services. We will not perform wraps, hot stone services or deep tissue work on expectant guests.
What if I have medical conditions?
We recommend that you check with your physician before scheduling your appointment. Please notify us of any special needs or concerns when you book your services. Your therapist will also briefly review your health history with you before beginning your service. If (s)he believes that the service you are scheduled for is unsafe based on any information given, (s)he may recommend canceling the service, booking another service or modifying the service to make it safe for you. As we are most concerned about your safety and comfort, we reserve the right to refuse service to any guest at any time.
Please allow at least 24 hours notice to cancel any scheduled treatment and 48 hours for packages or group functions. A 50% cancellation fee will be charged in the absence of sufficient notice. A no show or cancellation made less than 4 hours of the appointment will be charged 100% of the service. Our cancellation policy also applies to same day bookings.
Should I tip?
Yes, if you are happy with the services you receive.
What time should I arrive for my spa services?
We ask that you arrive at least 15 minutes prior to the start time of your first scheduled service. This will allow you time to check in at the desk, change into your robe and relax in our relaxation room.
What if I'm late?
Arriving late will limit the time for your treatment, lessening its effectiveness and your enjoyment. As your service was reserved at a specific time, your treatment will end at its set time so that the next guest is not inconvenienced and the full treatment price will apply.
What should I bring?
We will provide you with a robe to wear during your appointment. We also have lockers for you to leave your personal belongings. Because we cannot be responsible for lost or damaged items, we request that you do not bring any valuables.
What should I wear?
We will provide you with a robe to wear. During your service, you will be professionally draped at all times. You are not obliged to wear anything under your robe or during your service. Some guests prefer to leave their undergarments on or wear a bathing suit during massage services. Please feel free to do what feels most comfortable to you.
What amenities are available?
Robes, mens and ladies locker rooms, bathroom, slippers, water and snacks.
Should I shave before my services?
We recommend allowing several hours between shaving and receiving any service that involves an exfoliation (body services, scrubs, gentlemen's facial) to decrease the risk of skin irritation or discomfort.
If I'm pregnant, what services can I receive?
Expectant guests may receive any nail, hair or makeup services, and facial services that do not include a peel. We recommend that you check with you physician before booking any services. We will not perform wraps, hot stone services or deep tissue work on expectant guests.
What if I have medical conditions?
We recommend that you check with your physician before scheduling your appointment. Please notify us of any special needs or concerns when you book your services. Your therapist will also briefly review your health history with you before beginning your service. If (s)he believes that the service you are scheduled for is unsafe based on any information given, (s)he may recommend canceling the service, booking another service or modifying the service to make it safe for you. As we are most concerned about your safety and comfort, we reserve the right to refuse service to any guest at any time.
For questions or to schedule an appointment call 801-774-0377
Open Monday - Saturday 9am-6pm
Available after 6pm for pre-scheduled appointments